Stay Social, Stay Compliant, Stay Ahead.

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Compliance for WhatsApp, WeChat, Line chat, Telegram, Viber & more instant messengers

Pioneers in enabling compliance monitoring, chat archival & chatbots for popular messaging apps in regulated enterprises legally. FinChat solutions are based on official APIs of instant messengers & use legal means for compliance & analytics.


Employees can now engage clients through their favorite social messaging apps & yet stay compliant & stay mobile. We have several top financial institutions & regulated enterprises as our clients.

 

 

 

Why FinChat ?

  • Allows businesses to use instant messenger to engage with clients ethically & smoothly like before.
  • Smooth & Transparent on-boarding process using legal disclaimer or opt-in.
  • No hacking of any instant messenger.
  • No spamming of user
  • Complete legal WhatsApp compliance
  • No use of fake, unauthorized copy apps of instant messenger.
  • Private chats remain private, only business chats are monitored.
  • Allows business to stay GDPR compliant.
  • Data protected from prying eyes
  • Complete legal WeChat compliance
 

*** Ever since the introduction of business APIs by various popular messaging platforms, the task & scope of making social messaging productive and compliant for businesses has been greatly enhanced and simplified at the same time. As such, we do not offer any messaging platform derivative solutions that bypass or do not depend / leverage on the official APIs from the messaging platform providers.

 

Compliance without sweat with FinChat’s IM Vault

 

IM Vault provides full spectrum of compliance monitoring & archival services by leveraging on artificial intelligence & natural language processing, for messaging in regulated industries or financial institutions. This allows employees to engage clients through client’s favorite messaging apps*, while staying audit-compliant, secure and mobile.(* contact us for the latest list of instant messengers we support). 

 

 IM Vault ensures business chats are monitored while private chats remain private. Have a look at some features below.

 

EASY TO USE INSTANT MESSENGER BUSINESS API

Seamless Instant Messenger Integration to your own apps, sites or systems to send and receive text messages, pictures, audios, links and emojis across the globe.

RELIABLE MESSAGING

Send Instant Messenger alerts and notifications reliably to communicate and provide great support to your customers.

MULTI-AGENT SUPPORT

Customer queries, requests or feedback sent via Instant Messenger can be managed and handled by several agents at the same time.

AI POWERED CHATBOTS

Use chatbots to answer customer queries automatically and cut customer service overhead costs. Automate answers to repetitive questions and let your team focus on more important tasks.

SECURE END-TO-END MESSAGING

Communicate securely with your customers using Instant Messenger’s reliable end-to-end encryption which ensures messages are turned into a secret message and decoded only by its final recipient.

ANALYTICS & REPORTING

Gain insight into your team’s performance and use the metrics to anticipate customer needs and increase satisfaction through our interactive dashboard.